Highfield Challenge – Responsible Sales in Hospitality and Retail
$18
$28.8
Description Have you considered the challenge? Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course has been developed to give the learner an introduction to age-restricted products and how to prevent the sale of age-restricted products to underage individuals. The course will explore: The legal framework Safeguarding the health and wellbeing of young people Roles, licences and conditions Have you been trained to sell responsibly? Risks associated with age-restricted products Explore why some products are age restricted Age verification The practical application of age verification Dealing with drunkenness It is an offence to sell alcohol to someone who is or who appears to be drunk Conflict management and personal safety Could your premises be vulnerable to conflict and crime? Who is this course for? Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course is suitable for all employees, particularly new starter inductions or employee refresher where an understanding of age-restricted products is required. Content The legal framework, Roles, licences, and conditions, Risks associated with age-restricted products, Age verification, Dealing with drunkenness, Conflict management and personal safety. Typical Course Duration 30 minutes Course Assessment and Certification Our Highfield Challenge – Responsible Sales in Hospitality and Retail e-learning course is assessed by multiple-choice questions.
