Description Our Highfield Communication E-learning Course designed to help your organisation understand the importance of good communication. Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication. Who is this course for? This short course is ideal for all levels of employee within a business and as part of the induction process for new employees. The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace. Content The communication cycle, Communication in different contexts, Types of communication, Barriers to communication, Inclusive communication, Overcoming barriers to communication, Effective communication in the workplace, Consequences of ineffective communication. Typical Course Duration 20 – 40 minutes Course Assessment and Certification The Highfield Communication E-learning course is assessed by multiple-choice questions. This e-learning course will provide you with a Highfield Certificate of completion, which is downloadable upon successfully finishing the course.
